01Who we are
The controller of your personal data is 8B International s.r.o. (“Solorai”, “we”), Jiráskovo náměstí 1981/6, Nové Město, 120 00 Praha 2, Czech Republic. Company details are in our Impressum.
For any privacy question or request, write to business@solorai.com.
We process personal data of visitors in the European Union in line with the General Data Protection Regulation (EU) 2016/679 (GDPR). Our client services are governed by separate written agreements, which include their own data protection terms.
02Data we collect
Information you give us
- Contact form: your name, email address, subject and message.
- Email and calls: the content of your messages and the contact details you share with us.
Information collected automatically
- Analytics: if you allow analytics cookies, Google Analytics 4 collects information about your visit, such as pages viewed, time on page, device and browser type, approximate location (city or country) and the site that referred you. Google Analytics 4 does not log or store IP addresses.
- Technical logs: our hosting provider records technical data needed to run and protect the website, such as IP address, date and time of the request and browser type.
We do not ask for special categories of personal data through this website. Please do not send them in the contact form.
03Why we use it
| Purpose | Data | Legal basis (GDPR) |
|---|---|---|
| Reply to your enquiry and prepare a proposal | Contact form, emails | Steps at your request before a contract (Art. 6(1)(b)); our legitimate interest in answering business enquiries (Art. 6(1)(f)) |
| Understand how the website is used and improve it | Analytics data | Your consent (Art. 6(1)(a)), which you can withdraw at any time |
| Run and secure the website | Technical logs | Our legitimate interest in a secure, working website (Art. 6(1)(f)) |
| Comply with legal obligations and defend legal claims | Any of the above, as needed | Legal obligation (Art. 6(1)(c)); legitimate interest (Art. 6(1)(f)) |
We do not sell personal data and we do not use it for automated decision-making that produces legal or similarly significant effects.
05International transfers
Our website and email data are stored in the European Union. Google may process analytics data in the United States; Google LLC is certified under the EU-U.S. Data Privacy Framework and also relies on the European Commission's Standard Contractual Clauses. Where we transfer personal data of visitors in the European Union outside the European Economic Area, we use these or equivalent safeguards.
06How long we keep it
- Enquiries: 24 months after our last contact, unless they lead to a contract, in which case the contract's retention terms apply.
- Analytics data: event data for 2 months and user data for 14 months, as set in our Google Analytics property.
- Technical logs: for the period our hosting provider needs for security and operation, after which they are deleted in its regular rotation.
07Your rights
Depending on the law that applies to you, you can ask us to:
- access the personal data we hold about you;
- correct inaccurate or incomplete data;
- delete your data, or restrict how we use it;
- receive your data in a portable format;
- object to processing based on our legitimate interests;
- withdraw your consent at any time, without affecting earlier processing.
To exercise these rights, write to business@solorai.com. We reply within 30 days and may need to confirm your identity before we act. If you are in the European Union, you can also lodge a complaint with the data protection authority of your country.
08Security
We use technical and organisational measures appropriate to the risk, including access controls and encrypted connections, to protect personal data against loss, misuse and unauthorised access. No system is completely secure, so we cannot guarantee absolute security.
09Changes and contact
We may update this policy. The date at the top shows the latest version. For cookies, see our Cookie policy.
Questions: business@solorai.com.