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AI by industry. For nine sectors, each with its own rules.

How Claude Enterprise, AI agents and AI governance apply in nine sectors, from law firms and banks to plants and warehouses.

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In short

Which industries does Solorai work with?

Solorai works with mid-size and large companies in nine sectors. Five are regulated: legal, financial services, accounting and tax, healthcare and life sciences, and insurance. Four run on operations and customers: real estate, retail and e-commerce, manufacturing, and supply chain and logistics. In every sector the same three services apply, adapted to its rules: Claude Enterprise rollouts, AI agents and EU AI Act compliance.

Written and reviewed by Solorai

sectors, each with its own guide
9
services in every sector
3
countries in four regions
28

Industries

Nine sectors, one guide each.

Each guide explains the use cases, the rules that apply and where to start.

Regulated sectors

Operations and customers

Rules by sector

What changes from one sector to another?

The rules each sector must respect, and examples of AI uses the EU AI Act treats as high-risk.

SectorRules to respectHigh-risk under the EU AI Act
  • LegalClient confidentiality and legal professional privilege.AI that helps a judicial authority interpret facts and the law.
  • Financial servicesOperational resilience under DORA, which applies to EU financial entities since 17 January 2025.Credit scoring and creditworthiness checks of individuals.
  • Accounting and taxProfessional secrecy and the protection of client financial data.No sector-specific uses. Screening job applicants is high-risk, as everywhere.
  • Healthcare and life sciencesHealth data is a special category of personal data under GDPR Article 9.Emergency patient triage, and AI in medical devices from 2 August 2028.
  • InsuranceSupervision of insurers and fair treatment of policyholders.Risk assessment and pricing for individuals in life and health insurance.
  • Real estateAnti-money laundering checks, and data protection for tenants and buyers.Scoring tenants on their ability to pay, as a creditworthiness evaluation.
  • Retail and e-commerceConsumer protection, including proof for environmental claims, and customer data protection.Allocating shifts or evaluating staff by their behaviour.
  • ManufacturingMachine safety under the Machinery Regulation from 20 January 2027, and protection of know-how.AI in a safety function of a machine.
  • Supply chain and logisticsCustoms and transport documents, contracts with partners and data shared across the chain.Allocating work or monitoring drivers and warehouse staff by their behaviour.

Obligations for the high-risk uses listed in Annex III apply from 2 December 2027, as amended by Regulation (EU) 2026/1744. We classify every use before it goes live. Employment uses, such as screening job applicants, are high-risk in every sector.

In every sector

What stays the same in every sector?

Three services, the same four phases and the same controls, adapted to the rules of each sector.

  • Claude Enterprise

    Claude for every team, with single sign-on, roles, data policies, connectors to your systems and training on real work.

    Claude Enterprise services

  • AI agents

    One agent per workflow, taken into production with monitoring, logging and human approval where it matters.

    AI agent services

  • EU AI Act and governance

    An inventory of your AI systems, risk classification, an internal AI policy and AI literacy measures for staff.

    EU AI Act compliance services

FAQ

Industries, in short

Which industries does Solorai work with?

Nine sectors: legal, financial services, accounting and tax, healthcare and life sciences, insurance, real estate, retail and e-commerce, manufacturing, and supply chain and logistics.

Is the work different in each industry?

The services are the same: Claude Enterprise rollouts, AI agents and EU AI Act compliance. What changes are the use cases, the systems we connect and the rules each sector must respect.

Which AI uses are high-risk under the EU AI Act?

Examples include credit scoring of individuals, risk assessment and pricing in life and health insurance, AI that helps a judicial authority interpret the law, and screening job applicants or evaluating staff. Obligations for these uses apply from 2 December 2027.

Do you work with companies outside these industries?

Yes, with mid-size and large companies in other sectors too. These nine are where we have written the most detailed guidance.

Where do we start?

With an AI readiness assessment of about 2 weeks, then a pilot of up to 50 people, then a rollout of 6 to 8 weeks.

Related reading

Sources: Regulation (EU) 2024/1689, Regulation (EU) 2026/1744

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